![]() Thomason proudly said, “One of the things I’ve seen, because I’ve been here since 1978, our customers children grow up and they actually become silversmiths. Thomason and Torrez have both seen three generations of silversmiths shop at Thunderbird. “Thunderbird is a good company to work for,” he said. Many of his employees have been with the company more than five years. He has been with the company 21 year and said his staff has very little turnover. ![]() Leo Torrez, front sales manager, is also a long-timer. Thomason says Thunderbird excels in customer service in all areas: retail, wholesale and silversmiths. How employees are treated makes a difference in how they treat their customers. Cosper has also taught him that the success of a business are employees. “Don has always stressed that customer service, you go the extra mile,” Thomason said. He speaks fondly of the business as a family owned business. He says he worked in all areas of the business before he became the general manager. The operation includes retail, wholesale and mail order for local silversmiths and crafters as well as for jewelry dealers around the United States and countries around the world.ĭanny Thomason, general manager, has been with Thunderbird for 37 years. ![]() Since then, Thunderbird has grown into a thriving business with locations in Gallup, Albuquerque and Flagstaff. There was down time in the motel season, so Don Cosper, owner of the Thunderbird Motel would buy turquoise, cut and cab it and sell it out of the motel. Thunderbird Supply Company started in a motel as a side job.
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